Culinary Agents is working with the team at Botanica to connect them with talented hospitality professionals.
Botanica - Now Hiring: Assistant General Manager
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Botanica is an ambitious, critically lauded, modern Californian restaurant in Silver Lake with an extensive natural wine program, a provisions market and a seasonal, farmer’s market-driven menu. We pride ourselves on nourishing hospitality– a culinary and business philosophy that permeates every aspect of Botanica, from its obsessively farmers market-centric menu to its dedication to respect, equality, inclusivity, and healthfulness as core operating tenets. We are looking for an enthusiastic, highly organized, passionate individual to join our management team as an Assistant General Manager. Summary & Scope of Work The Assistant General Manager is responsible for supporting the GM & Management team in overall operations, performance and success of Botanica Restaurant & Market and all its employees. This includes, but is not limited to: Supporting operations efficiently and effectively in tandem with and in the absence of General Manager. Duties as assigned such as: scheduling, time sheets, tip sheets, cash handling, floor/service management, menu/POS audits, orders/deliveries, organization/cleaning, system implementation & maintenance, inventory, walkthroughs, audits, handling reservations/large parties/special events, other administrative tasks. Assist and be an active part of HR facets affecting employees and their training, performance to Botanica standard, and retention. Total guest engagement: warm hospitality, respectful & constructive responses to guest comments and criticism, all to build guest relationships, retention and satisfaction. Educate and empower associates to act in a similar capacity. Assist with market management including quality control, inventory, stocking, organization, cleanliness, signage, guest guidance, employee training, Shopify, order fulfillment, vendor deliveries, merchandising Expectations & Requirements Business Acumen: Support management in meeting or exceeding budgeted sales and profit goals, maintain labor efficiency ratios to ensure guest service and cost effectiveness. Understands or is able to build upon knowledge of business implications of decision-making and act within that understanding. Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to team views. Gives and welcomes feedback. Contributes to positive morale & team spirit to encourage team success and achievement of goals. Ethics/Professionalism: Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows all policies and procedures. Works with integrity. Upholds Botanica ethos and core values. Able to manage, communicate with and coach employees with utmost discretion, professionalism and tact. Productivity: Detail-oriented with strong organizational, time management and multi-tasking skills. Monitors & prioritizes own work to ensure quality & timely completion. Meets productivity standards. Works efficiently, but is thorough and accurate. Uses time efficiently and sets goals and objectives. Adaptability: Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality: Ability to work a flexible schedule ranging weekdays, weekends, daytime, evening, holidays. Is consistently at work and on time. Follows proper procedures when calling off work. Arrives at meetings and appointments on time. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. English Language: Ability to read, understand and comprehend instructions & correspondence, both written and verbal. Ability to communicate both in writing and verbally in a clear and professional manner. Ability to effectively present information in one-on-one and small group situations to guests, clients, employees, vendors. Physical: while performing duties of this job, employee is / might be required to: stand, sit, walk, use stairs for extended periods of time; stoop, kneel, crouch crawl; use limbs and body safely and actively for: service, basic maintenance, reaching; lift/carry/move up to 50 pounds without assistance; be exposed to outside weather & conditions; work in high noise level Reasoning & Problem Solving: Ability to carry out written or oral instructions. Ability to identify and resolve problems in a timely, professional manner. Ability to gather and analyze information skillfully, develops alternative solutions. Ability to use reason, discretion, and tact when dealing with sensitive or emotional topics. Communication: Speak with others using clear and professional language to ensure a positive experience for employees, guests, vendors, etc. Listen thoughtfully and with clarity. Communicate effectively with employees, management, and guests to achieve goals and optimal results. Work Experience Preferred/Required 2+ years of prior management/supervisory experience in Food & Beverage concepts 4+ years extensive experience in hospitality Certification & Training Requirements ServSafe Certification RBS Certification Sexual Harassment Manager Training Salary & Benefits Salary $66,560annually Review and raise program Health Insurance (50% base plan coverage) after 90 days employment Restaurant, Market, Wine discounts Positive & Supportive work environment Fun & educational field trips, tastings, event opportunities CalSavers 401K Growth opportunities, coaching & development Botanica is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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